Terms of Service

Welcome to Car Repair UK (operating via www.carrepairuk.co.uk). By accessing, browsing, submitting vehicle details, or requesting an estimate through our platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service, along with our Disclaimer and Privacy Policy.

If you do not accept these Terms of Service in their entirety, you must cease using this website and refrain from submitting vehicle repair enquiries immediately. These terms apply uniformly to all users across England, Wales, and Scotland.

Car Repair UK operates a nationwide automotive connection network. Our primary service is connecting vehicle owners with vetted, independent local garages, bodyshops, and mobile mechanics across the United Kingdom through a network of more than 100 car and van servicing centres.

Our core services encompass coordinating quotes for mechanical repairs, car body and accident repairs, car servicing, vehicle diagnostics, and paint or dent remediation by matching your enquiry with suitable local repair facilities.

You may use our website and quotation enquiry tools solely for legitimate, lawful, personal, or authorized commercial fleet purposes. By submitting an enquiry, you confirm that:

• You are at least 18 years of age and possess the legal authority to enter into binding agreements;
• You are the registered keeper or authorized custodian of the vehicle submitted for repair;
• All information, including vehicle registration mark, mileage, fault symptoms, and personal contact details, is accurate and truthful;
• You will not introduce viruses, automated scraping agents, spiders, or malicious code designed to disrupt platform integrity.

Our website enables you to outline your automotive requirements—from routine servicing to accident damage repair—and receive non-binding estimates from independent repairers within our network.

Initial quotations provided through telephone calls (via 0843 289 5098), online forms, or email messages ([email protected]) are estimates based entirely on customer-provided details. Because vehicle diagnostics and hidden damage often necessitate physical examination, all online or indicative phone quotations remain subject to on-site vehicle inspection by the allocated repair centre prior to the commencement of any work.

No booking is deemed legally confirmed until you approve the formal estimate directly with the attending repair facility.

Each garage, bodyshop, or mobile technician participating in the Car Repair UK network is a completely independent commercial entity. When you book a repair or vehicle service, your contractual relationship for automotive workmanship, parts, labour, and technical warranties is established exclusively and directly between you and the respective independent repair centre.

Consequently, Car Repair UK is not a party to the repair agreement, does not supervise daily workshop procedures, and bears no liability for workshop delays, diagnostic oversights, part supply chain interruptions, or garage disputes. Workmanship warranties must be clarified directly with your chosen local repairer.

While Car Repair UK makes every reasonable effort to verify network workshop details and published vehicle guidance, all material presented on this site is provided on an “as is” basis for general information purposes only.

Users remain solely responsible for ensuring that all data submitted—including exact vehicle make, model, registration plate, current odometer reading, warning light indications, and damage photographs—is completely accurate. Deliberately misleading submissions may result in quotation cancellations or revised workshop charges.

All content published on www.carrepairuk.co.uk—including text, graphics, user interface designs, button icons, software, domain names, and the Car Repair UK brand identity—is the exclusive intellectual property of Car Repair UK or its content licensors and is protected under UK and international copyright and trademark laws.

You may view, print, or download individual pages for your personal, non-commercial use in connection with arranging vehicle repairs. Any republication, automated extraction, commercial exploitation, or modification without prior written authorization is strictly prohibited.

Our website may incorporate hyperlinks directing users to external websites, diagnostic resources, parts manufacturers, or partner garage portals. These links are provided solely for convenience and reference.

Car Repair UK exercises no editorial control over external domains and accepts no responsibility for their operational availability, content, privacy standards, or commercial offerings. Inclusion of an external link does not imply formal endorsement of that third-party entity.

Nothing in these Terms of Service excludes or restricts our liability for death or personal injury resulting from negligence, fraud, or fraudulent misrepresentation, or any other statutory liability that cannot be excluded under English law, including statutory consumer rights under the Consumer Rights Act 2015.

To the extent that Car Repair UK is found liable in relation to any connection service breach, our total aggregate liability shall be limited to the total connection administration fees paid by you to Car Repair UK (or £100, whichever is greater).

Car Repair UK reserves the right to amend, update, or revise these Terms of Service at any time to reflect legislative updates, statutory changes, technological advances, or structural alterations to our quotation and referral systems.

All revisions take immediate effect upon being published on this page. Your continued use of the website following any posted modifications constitutes unconditional acceptance of the amended terms. We encourage visitors to review this page periodically.

These Terms of Service, their subject matter, formation, and any non-contractual disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall possess exclusive jurisdiction over any claim, suit, or legal proceeding arising out of or connected with the use of the Car Repair UK platform, save that residents of Scotland may additionally bring actions within Scottish courts where statutory consumer law provides.